Arriva Trains Wales - B

 

 

 

Services along the North Wales Coast Line terminated at Holyhead and Llandudno. Llandudno services ran every hour to Manchester Piccadilly via Chester and Warrington Bank Quay. Holyhead services ran every hour, to Shrewsbury via Chester and Wrexham General, then alternately to Birmingham International or Cardiff Central. Request stations west of Llandudno Junction (Conwy, Penmaenmawr, Llanfairfechan, Llanfairpwll, Bodorgan, Ty Croes, Rhosneigr and Valley) were generally served by alternate trains.

 

The Conwy Valley Line were operated by a single train running between Llandudno and Blaenau Ffestiniog, with six return journeys a day. The private Ffestiniog Railway operated connecting services between Blaenau Ffestiniog and Minffordd near Porthmadog.

 

Services on the Borderlands Line ran from Wrexham Central to Bidston on the Wirral Peninsula, crossing the North Wales Coast Line at Shotton. This line connected with main-line services at Wrexham General; with North Wales Coast line services at Shotton; and with electrified lines operated by Merseyrail at Bidston. It may be converted to electric operation in the future.

 

 

Cambrian Line services consisted of trains from Aberystwyth to Shrewsbury, Birmingham New Street and Birmingham International every two hours. Services from Pwllheli joined this train at Machynlleth. Services were operated exclusively by Class 158 Express Sprinters, as they were the only units fitted with the necessary equipment for the ERTMS system used on the line.

 

The single-track nature of this line, coupled with the busy terminus at Birmingham New Street, meant that delays had in some cases resulted in partial cancellation of services on this line. Beginning December 2008, most services had been extended to the less busy Birmingham International station, giving more flexibility in making up any lost time; this was also intended to help international students at Aberystwyth University gain easier access to an airport.

 

The Heart of Wales Line had services from Swansea to Shrewsbury via Llanelli and Llandrindod four or five times a day. It was marketed by Arriva Trains Wales as a scenic, rural line, with special rover tickets available.

 

 

ATW operated an hourly long-distance service from Carmarthen to Manchester Piccadilly via Cardiff Central and the Welsh Marches Line. Some off-peak services terminated at or originated from Cardiff Central, and continued to or came from Milford Haven every two hours. There was also one service per day from Fishguard Harbour to Manchester Piccadilly, but not in the other direction. Some services operated to Tenby, Pembroke Dock, Carmarthen and Maesteg from Manchester Piccadilly.

 

ATW also operated a service every two hours from Cardiff Central to Holyhead via Wrexham General, other branches of the West Wales Line as served by trains from Swansea and Cardiff Central. Trains operated a shuttle service between Swansea and Cardiff Central (known as Swanline), calling at more minor stations than the Great Western Railway InterCity services did.

 

ATW also operated the Heart of Wales line between Shrewsbury and Swansea via Llandrindod, with four trains per day in each direction. Special trains extending into South East Wales operated to Builth Road during the Royal Welsh Show annually in July.

 

 

The Valley Lines network, previously operated as a separate franchise, was a collection of urban lines in Cardiff and the surrounding area, including the South Wales Valleys and the Vale of Glamorgan. Arriva Trains Wales also operated a service from Maesteg to Cheltenham Spa. Stations in the valleys north of Cardiff experienced strong passenger growth, as a result of which there was a new half-hourly service launched (Pontypridd-Treherbert, Abercynon-Aberdare, Abercynon-Merthyr Tydfil and in the future Bargoed to Rhymney).

 

Service frequency growth at the fringes was a significant problem because of often lengthy single-track sections. Between the larger towns and Cardiff, these services combined to provide at least one train every 15 minutes, with six trains previously ran per hour between Pontypridd and Cardiff, and four trains per hour between Bargoed and Cardiff. Stations on the Treherbert and Rhymney branch lines were lengthened to accommodate six-car trains to cope with future growth demand for commuting into and out of the capital.

 

On 6 February 2008, the Ebbw Valley Railway was partially re-opened to passenger services for the first time in over 40 years. It provided an hourly service from Ebbw Vale Town railway station (opened 17 May 2015) to Cardiff Central calling at Ebbw Vale Parkway, Llanhilleth, Newbridge, Crosskeys, Risca and Pontymister, Rogerstone, Pye Corner, and Cardiff Central. One year after opening, the line had carried 573,442 passengers, beating all targets set by the Welsh Assembly Government.

 

Saturday trains ran as four-car formations instead of the standard two. Extra carriages were also added during school holidays when demand was high. Possible developments that never saw the light of day also included restoring the service between Ebbw Vale and Newport; before Arriva discontinued operations, the proposal awaited Network Rail and Welsh Government approval. If it has been implemented, it would have provided an hourly service between Newport and Ebbw Vale. Due to the end of Arrival Train Wales' operations, any further plans will now be implemented under TFW.

 

In July 2012, the Department for Transport announced that the Cardiff Valley Lines would be electrified, although no timescale has been given. This will entail replacement of the life-expired Pacer railbuses by new or cascaded stock. This project did not emerge within the Arriva Trains Wales era, and shall now occur under the auspices of successor operator TFW..

 

 

Services between Chester and Newport formed part of other ATW services already mentioned, such as Holyhead to Cardiff Central, or Milford Haven to Manchester Piccadilly. Coming north, after calling at Shrewsbury (for connections to Mid-Wales), trains for North Wales go to Chester via Wrexham General, and trains for Manchester go to Crewe.

 

 

A weekday Premier Service between Holyhead and Cardiff was introduced on 15 December 2008. This was run under contract to the Welsh Government. Wrexham & Shropshire and Grand Central expressed an interest in operating the service, but the contract was awarded to Arriva Trains Wales. At the time of the launch, it was known as Y Gerallt Gymro (Gerald of Wales), it was subsequently named as the Premier Service.

 

The Premium Service departed Holyhead at 05:34, returning from Cardiff departing at 17:16. It featured first-class accommodation and a full dining car with a travelling chef. Normal standard-class fares were valid on the train. First class attracted a supplement and included a complementary breakfast on the morning service and a three-course meal on the evening service.

 

This was the only ATW service to offer first-class accommodation. It originally ran via Crewe but, in September 2012, the service was rerouted via Wrexham General, which required the train to change direction at Chester in addition to having its evening departure moved from 16:15.

 

In December 2014, the Premier Service was rebranded as the Business Class Service in an move by Arriva Trains Wales to promote the service and specifically appeal to those travelling to and from Cardiff to work. Ticket prices remained the same and were still sold as first class, and the restaurant service remains, although tablecloths and antimacassars were removed to promote a more work-like environment.

 

 

For special events, such as football or rugby matches, ATW commonly operated additional services to the venue. Wales & Borders had arranged in the past a stopping service to Edinburgh Waverley. Numerous other services have been operated. ATW usually operated shuttle services to Newport on match days. When rugby international matches are held at the Millennium Stadium, ATW often ran an extra Holyhead to Cardiff service using the Premier Service rolling stock.

 

In April 2015, ATW were highly criticised and issued an apology for their continual poor performance when dealing with the Judgement Day rugby matches at the Millennium Stadium. Passengers were left queuing for hours due to the lack of services and lack of carriages available, some had to abandon their journeys for other means such as taxi and van hire. A spokesman for the company said “I want to assure all customers that every single train in Wales was out on Saturday.” He added that the event differed to international rugby events, because the majority of those travelling to the matches travelled from south and south west Wales, placing huge pressure on specific routes.

 

 

Arriva Trains Wales used to operate services from Manchester Piccadilly, Pembroke Dock, Carmarthen and Swansea to London Waterloo, Brighton, Portsmouth Harbour, Plymouth and Penzance via Cardiff, Bristol and Westbury. Services south of Cardiff are operated by Great Western Railway, while the Bristol Temple Meads to London Waterloo services are operated by South Western Railway

 

 

During late 2009, ATW filed an application to reinstate a direct Aberystwyth to London Marylebone service, serving all stations to Birmingham International and additionally calling at Leamington Spa and Bicester North. As proposed, two off-peak trains would have operated each day, while a further service would have been added on Saturdays in high summer. Rolling stock would have been Class 158 Sprinters.

 

There were concerns voiced that, if ATW were granted this service, it would push Wrexham General to London Marylebone operator Wrexham & Shropshire out of business; Wrexham & Shropshire's Managing Director, Andy Hamilton, stated: "We believe that this proposal – if approved – would push the date of profitability of WSMR by at least a year.

 

As a result of this our owning group would be unable to sustain additional and continuing losses and the WSMR service would cease to exist." In March 2010, it was announced that the application has been rejected by the Office of Rail Regulation due to concerns about the financial viability of the service and the potentially high level of revenue abstraction caused to other operators. Wrexham & Shropshire ceased to operate roughly one year later.

 

 

 

 

Arriva Trains Wales Franchise(s): Wales & Borders