Family and Friends Railcard

Family and Friends Railcard

Family and Friends Railcard 1/3 off Rail Fares Plus 60% off the Kids Fares

Family and Friends Railcard who is it for?

Up to 4 adults when travelling with
up to 4 children aged 5-15.
Get a third off rail travel


Family and Friends Railcard what is it for?
Get 1/3 off for adults and 60% off for kids on most rail fares.
£30 per year


Family and Friends Railcard how much does it cost?
A Family & Friends Railcard costs
just £30 for a whole year.


Family and Friends Railcard 1/3 off rail fares, 60% off kids’ fares, and so much more...

You don’t need an excuse to spend time with your friends and family. But we’re going to give you one anyway. Because with a Family & Friends Railcard you’ll enjoy 1/3 off rail fares for up to 4 adults and 60% off for up to 4 kids between 5 and 15. Plus you can have two adults named on one card, so when one cardholder isn’t using it, the other can. 
 
It means you can save money on trips to see the grandparents, days out to theme parks, or weekends by the seaside – as many times as you like. Here’s what you need to know:
 
The Railcard costs just £30. So after a couple of trips, the card will have paid for itself. And over a year, you could save an average of £124.
 
Your Family & Friends Railcard will save you 1/3 off a wide range of tickets.  Why not use our journey planner to see what savings you can make?
 
Your Railcard doesn’t just save you money on travel. It saves you money with our partners too – on theme parks, museums, hotels and more. Visit our Offers and Rewards area regularly to keep up to date on the great deals available.
 

Get more for your money with a 3-year Railcard.
 
If you think that you and the family are going to be doing a lot of travelling over the next 3 years, why not buy a 3-year Railcard instead? It costs just £70, saving you £20 on the price of three 1-year Railcards instantly. Then you can get out there and start saving with every adventure.


Family and Friends Railcard Eligiblity Travelling with a child aged 5-15?
 

Two adults can be named as cardholders on your Family and Friends Railcard.  You don't need to travel together but you do need to be travelling with at least one child between the ages of 5 and 15 to be eligible for the discount.  What's more, up to four adults and four children can travel on the same card and receive the savings.  You don’t need to be related either, so it’s great for big fun days out.
 
The great news is that if you’re with kids under 5, they travel completely free. Each adult can have up to two ‘under 5s’ with them. But if there’s only one child in the group and they’re under 5, you’ll need to buy them a child ticket to be eligible for the Family & Friends discount. And remember that all child fares are subject to a £1 minimum fare.
 
If your little one turns 16 before your 1-year Family & Friends Railcard runs out, they can still travel at the discounted child fare for as long as the card is still valid.
 
If you’ve got a 3-year Railcard and your child turns 16 before it runs out, they can carry on travelling at the discounted child rate until the day before they turn 17.


Family and Friends Railcard When can I use my Railcard?
 
Your Family & Friends Railcard gets you 1/3 off Standard Anytime, Off-Peak and Advance adult fares, and 60% off for kids’ fares too. And because there’s no limit to the number of times you can use your Railcard, the potential for family adventures is huge.


Family and Friends Railcard saves on these types of tickets:
  • Standard Anytime and Anytime Day Singles and Returns
  • Standard Off-Peak and Off-Peak Day Singles and Returns
  • Standard Super Off-Peak and Super Off-Peak Day Singles and Returns
  • Standard Advance ( must be booked before you travel )
  • Gatwick Express, Stansted Express, Heathrow Express and Heathrow Connect Services
  • Off-Peak Day Travelcard Zones 1-6 (Subject to minimum fare of £8.00)
  • Anytime Day Travelcard Zones 1-6 when bought as part of ticket to London from outside the London Zones area (Subject to minimum fare of £17.50)
  • Caledonian Sleeper dedicated tickets: Standard Sleeper Seat, Standard Sleeper Berth (Twin), Standard Sleeper Berth (Solo), First Class Sleeper Berth - children save 81% on these tickets.
  • Some ticket types offered by individual train companies - please ask at your local station for details. 
  • PLUSBUS tickets
  • Some rail/sea journeys with Wightlink Red Funnel Ferries and Stena Line
Family and Friends Railcard Three easy ways to buy... 
 
                                                       How much    Online    At a Station    By Phone
1 Year Family & Friends Railcard   £30               X           X                     X
3 Year Family & Friends  Railcard  £70               X          
 

Family and Friends Railcard Online
  • The quickest and easiest way to buy is right here online.  All you need is:
  • Your address and email address
  • The name of the second cardholder (as it can’t be added later)
  • A debit or credit card
What happens next?

We aim to dispatch your Railcard within one working day of you ordering it, but it’s probably best to allow up to five working days for your Railcard to arrive. It’ll be sent out free of charge by First Class post, but if you prefer, you have the option to pay for Special Delivery.
You’ll need the physical Railcard with you to be able to get a discount on your rail ticket, so be sure to leave enough time before your journey for the Railcard to reach you. If you need to travel straight away, you’re better off buying a Family & Friends Railcard over the counter at your local staffed station.


At a Staffed Station Ticket Office

You can buy a Family & Friends Railcard at any staffed station ticket office or National Rail-licensed Travel Agent. The main advantage of this is that you can do it on the day you are travelling. You can download the application form here and bring it with you.
Once you've bought your Railcard at a station, you can then register it online.  This will make it easier for you to renew or buy other cards online.


By Phone

We do not sell by phone, onl online

Family and Friends Railcard Time to renew your Railcard?

You can renew your Family & Friends Railcard online when it’s within one month of its expiry date. Simply follow these easy steps:
  • Log in to your account
  • Click Renew next to the Railcard you wish to renew
  • Check all the details are correct
  • Pay, and you’re done!
If you need to update any of your details you can do this by clicking on the appropriate edit button on the review page.
 
If we have your email address, we’ll send you a reminder that your Railcard is due for renewal. But remember, it’s your responsibility to check that your Railcard is in date before buying or using Railcard-discounted tickets.
 
If you didn’t buy your Railcard online, you can still renew it online. Just make sure you register your Railcard first so that you don't lose any validity.


Family and Friends Railcard Terms & Conditions

Conditions of issue and use of the Family & Friends Railcard and reduced priced tickets (‘discounted tickets’) bought with a Family & Friends Railcard
  1. ATOC Ltd enters into the contract for the issue and use of the Family & Friends Railcard on behalf of the Train Companies. Reference to a ‘Train Company’ or the ‘Train Companies’ means those Train Companies which, pursuant to a franchise agreement, operate Passenger Railway Services in Great Britain. Any other licensed passenger train operators that may join the arrangement will accept the Family & Friends Railcard for travel on their services.
  2. Both the First named holder and the Second named holder must sign the Railcard before use to show acceptance of all the Conditions listed. The name of the Second holder must be provided at the time of purchase and may not be added during the period of validity of the Railcard.
  3. The Railcard and tickets bought with it are not transferable and must not be given, loaned, or resold to anyone else. Only the named cardholder(s) can use the Railcard.
  4. Group size: At least one named cardholder and at least one child must be travelling to enable discounted tickets to be used. The maximum group size is up to four adults (aged 16 years and over) including the named cardholder(s), and four children (aged 5-15 years).
  5. If the named holders travel separately, only one of the holders may use the Railcard.
  6. Tickets for your journey should be purchased before boarding the train and when buying tickets you must show the Railcard. This does not apply if there was no ticket office at the station at which you began your journey or if the ticket office was closed and there was no ticket machine from which you could buy discounted tickets.
  7. You must carry your Railcard with you on your journey and when asked by rail staff, you must show a valid ticket and valid Railcard. If you fail to do so, the Train Companies reserve the right to charge you and each member of your group the full price Standard Single fare for your journey as if no tickets were purchased before starting the journey and in some cases a Penalty Fare. 
  8. Additional accompanying passengers for whom discounted tickets are purchased must travel with the Railcard holder throughout the journey.
  9. Time restrictions apply for journeys in the Network Railcard area. Please refer to time restrictions, enquire at a station ticket office before your travel or phone National Rail enquiries on 03457 48 49 50.
  10. All child’s fares are subject to a minimum £1 fare.
  11. Discounted tickets are not valid for travel in First Class, except for Upgrades to First Class at weekends (subject to availability) upon payment of the appropriate supplement.
  12. The Railcard will not be valid if it is damaged. The Train Companies do not undertake to issue refunds on unused/unwanted Railcards, or to extend their validity. In the event of loss or damage an application for the replacement of a Railcard may be made: where the original Railcard was purchased at a rail station this may only be requested at a staffed station ticket office (the completed ‘Receipt’ voucher from the original application form must be produced); where the Railcard was purchased online, customers may only request a replacement online.
  13. Only one replacement may be issued in a 12 month period for lost or damaged Railcards and a £10 administration fee is payable. No fee will be charged for the replacement of a stolen Railcard provided you have a crime reference number/documentation issued by the Police. You will be requested to show some form of identification if obtaining a replacement from a station.
  14. The Railcard and all tickets issued at a Railcard discount are issued subject to the National Rail Conditions of Carriage and the Conditions listed here. Copies of the National Rail Conditions of Carriage are available online at www.nationalrail.co.uk/times_fares/nrcoc.aspx
  15. The Railcard does not become your property and if requested must be handed in to a representative of any Train Company.
  16. The right is reserved to revise these Conditions. The Train Companies will endeavour to give three months’ notice of any changes before they are due to come into effect.
  17. Fraudulent use of Railcards and Railcard discounted tickets may lead to criminal prosecution.
Special notes regarding children’s tickets
  1. Children aged under 16 at the time that the Railcard is purchased may still travel at the discounted child’s fare throughout the validity period of the 1-year Railcard, even if they become 16 years old during that time or, for a 3-year Railcard until the child turns 17.
  2. If the only child in the Family & Friends Railcard group is aged under five years, the Railcard holder must purchase a discounted ticket for that child in order for the Railcard holder(s) to qualify for the discount on their tickets.
  3. Discounted price tickets purchased by a Family & Friends Railcard holder should be issued for travel for the same origin and destination and should normally be of the same ticket type (example all Off-Peak Returns).

Terms and Conditions are valid up to and including 2 September 2017.

Please allow sufficient time to receive your railcard before your departure.




 

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