Disabled Persons Railcard

Disabled Persons Railcard

Disabled Persons Railcard 1/3 off Rail Fares for you and a friend.

Disabled Persons Railcard Who is it For?

People who have a disability that 
makes travelling by train difficult.


Disabled Persons Railcard What is it For?
Get 1/3 off Standard and First Class
Anytime, Off-Peak and Advance fares 
for you and a friend


Disabled Persons Railcard How Much Does it Cost?
A Disabled Persons Railcard costs
just £20 for a whole year


Disabled Persons Railcard The Benefits

Disabled Persons Railcard What is it for?

Get 1/3 off adult rail fares for travel on the National Rail network in Great Britain.

If you're travelling with another adult they will also get 1/3 off their rail fare, so you can save money for a friend or family member too!

There are no time restrictions on the Disabled Persons Railcard, so you can use it to get a discount on tickets at any time of the day. 
 

Disabled Persons Railcard How Much Does it Cost?
           
One year Disabled Persons Railcard
    £20  
                 
Three year Disabled Persons Railcard
    £54                   
 

Get 1/3 off the following tickets:
  • Standard and First Class Anytime and Anytime Day Singles and Returns
  • Standard and First Class Off-Peak and Off-Peak Day Singles and Returns
  • Standard and First Class Super Off-Peak and Super Off-Peak Day Singles and Returns
  • Standard and First Class Advance Singles
  • Caledonian Sleeper tickets for both the Railcard holder and accompanying adult, including seated and berth tickets
  • London Off-Peak Day Travelcard Zones 1-6 (Subject to minimum fare of £8.00)
  • Anytime Day Travelcard when bought as part of your ticket to London from outside London Zones 1-9 (subject to a minimum fare of £17.50)
  • Oyster pay as you go single fares and daily caps on National Rail, London Underground and Docklands Light Railway services in London - see the Oyster pay as you go section for more details
  • PLUSBUS day tickets - unlimited bus travel at your origin / destination station on participating operators - see www.plusbus.info for further details
  • Standard and First Class All-Line Rail Rover 7 and 14-day tickets
  • Some regional Rail Rover tickets
  • Some rail/sea journeys with Wightlink, Red Funnel Ferries and Stena Line
Discounts on Oyster pay as you go in London
  • Disabled Persons Railcard holders can register their Railcard discount onto their Oyster card to get 1/3 off Oyster pay as you go single fares and daily caps on National Rail, London Underground and Docklands Light Railway services.
  • Railcard discounts can be registered on an Oyster card at any London Underground or London Overground station, as well as any National Rail station ticket office that issues Oyster cards. 
  • Oyster pay as you go discounts are for the Disabled Persons Railcard holder only.
  • As a special concession, a Disabled Persons Railcard holder  travelling on Oyster pay as you go can get 1/3 off an Off-Peak Day Travelcard Zones 1-6 (including stations in London Zones 7-9 if required) for one adult travelling with them.
  • The accompanying person must travel with the Railcard holder for the whole of the journey.
  • If the Disabled Persons Railcard holder is travelling on a Disabled Person's Freedom Pass, they cannot use their Disabled Persons Railcard to buy a discounted ticket for an accompanying person.
See the Transport for London website for more details on Oyster pay as you go.

Disabled Persons Railcard Please note:
  • Some tickets may have conditions or restrictions that will apply, such as time restrictions for return travel.
  • Not every ticket type is available for every journey that you may wish to make.
  • Minimum fares apply to Anytime Day Travelcards at all times.
Disabled Persons Railcard How to Apply

To apply for a Disabled Persons Railcard follow these simple steps:

Check that you are eligible
 
Apply online - make sure you have a scan or photo of your evidence of eligibility that you can upload with your application and your card payment details.
 
Allow 5 working days* for your Railcard to be delivered

Alternatively, you can download and complete one of our application forms (range of formats available) and post it with a copy of your evidence of eligibility and payment to:

Disabled Persons Railcard
PO Box 6613
Arbroath
DD11 9AN

Please make cheques and postal orders payable to 'Disabled Persons Railcard'
Allow 10 working days* for your Railcard to be delivered
 

Please note, Disabled Persons Railcards are not available to buy at the station.
 
Disabled Persons Railcard Any Complex Questions?

On this website we only sell Disabled Persons Railcards online. If you have complex questions. We cannot answer them. All easy questions are answered on this web page.

If you have super complex questions email the Rail Delivery Group below, this is a government organisation and is not us.

Email Rail delivery Group at   disability@raildeliverygroup.com
Call us on 0345 605 0525 (7am to 10pm, Monday to Sunday)
Minicom/textphone: 0345 601 0132 (for customers with hearing impairments)
 
* Please note, all Railcards are sent by Second Class with Royal Mail. Second Class mail aims to deliver by the third working day after posting, including Saturday. You have the option of paying £6.50 for our Special Delivery service. Providing you have placed your order before 1600hrs this will guarantee that your Railcard is delivered within two days (Monday to Thursday) or three days (Friday to Sunday).


Disabled Persons Railcard Other Concessionary Discounts

There are other concessionary discounts on fares available for visually-impaired people or wheelchair users who do not have a Disabled Persons Railcard.

Blind or visually-impaired customers travelling with a companion

If you are registered as blind or visually impaired and you are travelling with another person, the concessionary discounts below apply for both you and your companion. You cannot get a discount if you are travelling on your own. Discount applies to adult fares only.

You must show a document confirming your disability when you buy your ticket and when travelling. It must be either a CVI/BP1/BD8 certificate or documentation from a recognised institution, for example, Social Services, your Local Authority, or Blind Veterans UK. Tickets can be purchased from staffed National Rail station ticket offices.
 

Ticket Type & Discount on Adult Fare

Ticket type: First Class / Standard Anytime Singles or Returns
Discount on adult & child fares: 34% off
Ticket type: First Class / Standard Anytime Day Single
Discount on adult & child fares: 34% off
Ticket type: First Class / Standard Anytime Day Return
Discount on adult & child fares: 50% off
 
People who stay in their own wheelchair for a rail journey who do not have a Disabled Persons Railcard

If you need to stay in your own wheelchair during a journey and you can get the concessionary discounts below. Discounts are available on adult and child fares.

Discounts apply if you are travelling alone. They are also available to one adult travelling with you. Tickets can be purchased from staffed National Rail station ticket offices.
 

Ticket Type & Discount on Adult & Child fares

Ticket type: First Class / Standard Anytime Singles or Returns
Discount on adult & child fares: 34% off

Ticket type: First Class / Standard Anytime Day Single
Discount on adult & child fares: 34% off

Ticket type: First Class / Standard Anytime Day Return
Discount on adult & child fares: 50% off
 

Season Tickets for Blind or Visually-impaired People

If you are blind or visually-impaired, you can buy one adult Season ticket that enables a companion to travel with you on National Rail services only at no extra cost (so two people travel for the price of one). It doesn’t have to be the same person travelling with you on every journey.

Please take evidence of your visual impairment with you to prove your eligibility. It must be either a CVI/BP1/BD8 certificate or documentation from a recognised institution, for example, Social Services, your Local Authority or Blind Veterans UK. Tickets can be purchased from staffed National Rail station ticket offices.


Renewing Your Disabled Persons Railcard

You can renew your Railcard up to one month in advance of the expiry date.

Quickest way is to renew online and you should receive your Railcard within five working days*.
 

You can also renew by:

Post

Download the application form (PDF format - 113kb), write in your current Railcard number in the "Renewals" box, notify us of any address changes, then sign your form and post it to us at:

Disabled Persons Railcard
PO Box 6613
Arbroath
DD11 9AN

Please allow ten working days* for your Railcard to reach you.

We reserve the right to ask you for current evidence of your entitlement to a Railcard – should this happen, your renewal may take longer to process.
 
* Please note, all Railcards are sent by Second Class with Royal Mail. Second Class mail aims to deliver by the third working day after posting, including Saturday. You have the option of paying £6.50 for our Special Delivery service. Providing you have placed your order before 1600hrs this will guarantee that your Railcard is delivered within two days (Monday to Thursday) or three days (Friday to Sunday).


Are You Eligible for a Disabled Persons Railcard?

The Disabled Persons Railcard is for people with a disability that makes travelling by train difficult.

You will qualify if you:

receive Personal Independence Payments (PIP)
receive Disability Living Allowance (DLA) at either:

the higher or lower rate for the mobility component, or
the higher or middle rate for the care component
  • have a visual impairment
  • have a hearing impairment
  • have epilepsy
  • receive Attendance Allowance or Severe Disablement Allowance
  • receive War Pensioner's Mobility Supplement
  • receive War or Service Disablement Pension for 80% or more disability
  • buy or lease a vehicle through the Motability scheme
 Proof of Eligibility

You would need to provide one of the below as evidence of your eligibility with your application as detailed below:
 

Receive Disability Living Allowance at either:

the higher rate or lower rate for getting around (mobility);
or
the higher or middle rate for help with personal care

A copy of your award letter showing receipt of Disability Living Allowance in the past 12 months


Receive Personal Independence Payments (PIP) at any rate

A copy of your award letter

Are registered as having a visual impairment
  • Social Services official stamp in the space allocated on the downloadable form if applying online or on a paper application form
  • A copy of your Certificate of Visual Impairment (CVI), BP1 Certificate (Scotland) or BD8 Certificate for being registered blind or partially-sighted
Are registered as deaf or use a hearing aid
  • Social Services official stamp in the space allocated on the downloadable form if applying online or on a paper application form
  • A copy of the front page of your NHS battery book or a copy of your dispensing prescription from a private hearing aid supplier
Have epilepsy and either:

have repeated attacks even though you receive drug treatment;
or
are currently prohibited from driving because of your epilepsy
  • A copy of your Exemption Certificate for epilepsy medication and a photocopy of your prescription for drugs in line with the National Society for Epilepsy guidelines
  • A copy of your Exemption Certification for epilepsy medication and a photocopy of your letter from the DVLA telling you that you are unable to drive
Receive Attendance Allowance

A copy of your award letter

Receive Severe Disablement Allowance
    
A copy of your award letter


Receive War Pensioner's Mobility Supplement

A copy of your award letter

Receive War or Service Disablement Pension for 80% or more disability    

A copy of your award letter

Are buying or leasing a vehicle through the Motability scheme  
 
A copy of the leasing or hire-purchase agreement, dated within the past 12 months


Railcard Terms & Conditions

Conditions of issue and use of the Disabled Persons Railcard and reduced price tickets (‘discounted tickets’) bought with a Disabled Persons Railcard.
  1. ATOC Ltd enters into the contract for the issue and use of Disabled Persons Railcard on behalf of the Train Companies. Reference to a ‘Train Company’ or the ‘Train Companies’ means those Train Companies which, pursuant to a franchise agreement, operate Passenger Railway Services in Great Britain. Any other licensed passenger train operators that may join the arrangement will accept the Disabled Persons Railcard for travel on their services.
  2.  Your Railcard must be signed on the back as soon as you receive it to show that you agree to these conditions. You can then use your Railcard.
  3.  Your Railcard is owned by the Train Companies and, if you are asked, you must hand it to a representative of any Train Company.
  4.  The Railcard and tickets bought with it are not transferable and must not be given, loaned, or resold to anyone else. Only the named cardholder can use the Railcard.
  5. The conditions of issue and use, and the Railcard prices shown, apply at 15 May 2016 and are subject to change. However, we will endeavour to give you three months’ notice of any changes before they come into effect. For the most up-to-date information, please check this website before you travel.
  6. Tickets for your journey should be purchased before boarding the train. When buying tickets in person from a member of staff, you must show your valid Railcard. If you are buying tickets online or from a ticket machine you must declare that you have a valid Railcard by selecting the Disabled Persons Railcard option. This does not apply if:
  7. there was no ticket office at the station at which you began your journey or if the ticket office was closed, and
  8. there was no working ticket machines from which you could buy discounted tickets, or
  9. you have a disability which prevented you accessing ticket retailing facilities.
  10. In these cases you will be able to use your Railcard on train or at your destination.
  11. You must carry your Railcard with you on your journey and when asked by rail staff, you must show a valid ticket and a valid Railcard. If you fail to do so, the Train Companies reserve the right to charge you and, where appropriate, the adult travelling with you the full price Standard or First Class Single fare as appropriate for your journey as if no tickets were purchased before starting the journey and in some cases a Penalty Fare.
  12. Only you and, where appropriate, the adult travelling with you, can use these tickets. The accompanying passenger for whom a discounted ticket is purchased must travel with the Railcard holder throughout the journey.
  13. The Railcard and all tickets issued at a Railcard discount are issued subject to the National Rail Conditions of Carriage and the Conditions listed on this website. Copies of the National Rail Conditions of Carriage are available on the National Rail website or email the Railcard team for a copy in an alternative format.
  14. Disabled Persons Railcard discounts cannot be used in conjunction with any other discount.
  15. The Train Companies do not undertake to replace damaged, lost, or stolen Railcards, to issue refunds on unused/unwanted Railcards, or to extend their validity.
  16. The Railcard will not be valid if it is damaged or defaced. You should not laminate your Railcard as this is deemed as defacing it.
  17. If your Railcard is stolen, you can apply for a replacement online or in writing to the Disabled Persons Railcard Office quoting a police crime reference number. When we receive this, we will consider issuing a free replacement.
  18. If your Railcard is lost or damaged, you can apply for a replacement online or in writing to the Disabled Persons Railcard Office. A £5 administration fee will be payable for a one-year Railcard and a £10 administration fee will be payable for a three-year Railcard. We reserve the right to refuse to issue a replacement Railcard.
  19. When you renew your Railcard we may ask you for current evidence of your entitlement to it – if we do, your renewal might take longer to process.

 Fraudulent use of Railcards and Railcard discounted tickets may lead to a criminal prosecution.

Terms and Conditions listed above are valid up to and including 2 September 2017.


Please allow sufficient time to receive your railcard before your departure.

 

 
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