Thameslink (TL)

Thameslink (TL)

Thameslink
http://www.thameslinkrailway.com (external link, opens in a new tab)

Customer Services:
Yes

03450264700

customerservices@thameslinkrailway.com

http://www.thameslinkrailway.com/contact-us/ (external link, opens in a new tab)

Tickets:
Yes

0

https://www.nationalrail.co.uk/ (external link, opens in a new tab)

Assisted Travel:
Yes

03450264700

https://www.nationalrail.co.uk/ (external link, opens in a new tab)

Lost Property:
Yes

03450264700

customerservices@thameslinkrailway.com

http://www.thameslinkrailway.com/contact-us/lost-property/ (external link, opens in a new tab)

Customer Services

Opening Hours:
Yes

Email Address:
customerservices@thameslinkrailway.com

Web Address:
http://www.thameslinkrailway.com/contact-us/ (external link, opens in a new tab)

Phone Number:
03450264700

Postal Address:
Govia Thameslink Railway
PO Box 8644
Derby
DE1 9RQ

Notes:

Monday to Sunday - 07:00 - 20:00 except for Christmas Day

Ticketing & Fares

Seat Reservations:
No

TeleSales:

Opening Hours:
Yes

Web Address:
https://www.nationalrail.co.uk/ (external link, opens in a new tab)

Phone Number:
0

Business Travel:

Opening Hours:
Yes

Web Address:
https://www.nationalrail.co.uk/ (external link, opens in a new tab)

Phone Number:
0

Group Travel:

Opening Hours:
Yes

Web Address:
https://www.nationalrail.co.uk/ (external link, opens in a new tab)

Phone Number:
03450264700

Notes:

Opening Hours:

Monday to Sunday - 07:00 - 22:00

Buying tickets on the train

Notes:

Where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey.
Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train.
All but Advance tickets are available to purchase on board the train.

Penalty Fares:

Web Address:
http://www.thameslinkrailway.com/tickets-and-fares/dodger/penalty-fares/ (external link, opens in a new tab)

Assisted Travel:

Opening Hours:
Yes

Web Address:
https://www.nationalrail.co.uk/ (external link, opens in a new tab)

Phone Number:
03450264700

Lost Property:

Opening Hours:
Yes

Email Address:
customerservices@thameslinkrailway.com

Web Address:
http://www.thameslinkrailway.com/contact-us/lost-property/ (external link, opens in a new tab)

Phone Number:
03450264700

Head Office Details

Email Address:
customerservices@thameslinkrailway.com

Web Address:
https://www.thameslinkrailway.com/contact-us (external link, opens in a new tab)

Phone Number:
03450264700

Postal Address:
Govia Thameslink Railway
PO Box 8644
Derby
DE1 9RQ

Managing Director:
Patrick Verwer