East Midlands Railway (EM)

East Midlands Railway (EM)

East Midlands Railway
http://www.eastmidlandsrailway.co.uk (external link, opens in a new tab)

Customer Services:
Yes

03457125678

contact@eastmidlandsrailway.co.uk

http://www.eastmidlandstrains.co.uk (external link, opens in a new tab)

Tickets:
Yes

03457125678

https://www.nationalrail.co.uk/ (external link, opens in a new tab)

Assisted Travel:
Yes

03457125678

https://www.nationalrail.co.uk/ (external link, opens in a new tab)

Lost Property:
Yes

03457125678

https://www.eastmidlandsrailway.co.uk/help-manage/manage/report-lost-found (external link, opens in a new tab)

Customer Services

Opening Hours:
Yes

Email Address:
contact@eastmidlandsrailway.co.uk

Web Address:
http://www.eastmidlandstrains.co.uk (external link, opens in a new tab)

Phone Number:
03457125678

Postal Address:
Customer Service Centre
East Midlands Railway
Hudson Way, Pride Park
Derbyshire
DE24 8HS

Notes:

Opening Hours:

Monday to Sunday 24 hours a day

Ticketing & Fares

Seat Reservations:
Yes

TeleSales:

Opening Hours:
Yes

Web Address:
https://www.nationalrail.co.uk/ (external link, opens in a new tab)

Phone Number:
03457125678

Notes:

Tickets will be delivered within 5 working days.
Next day delivery available at £6 (tickets should be ordered before 2pm)
Tickets may be collected from station or ticket office if facilities are available

Opening Hours:

Monday to Sunday - 08:00 to 22:00

Business Travel:

Opening Hours:
Yes

Web Address:
https://www.nationalrail.co.uk/ (external link, opens in a new tab)

Phone Number:
-

Group Travel:

Opening Hours:
Yes

Web Address:
https://www.nationalrail.co.uk/ (external link, opens in a new tab)

Phone Number:
03457125678

Buying tickets on the Train

Notes:

Where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey.
Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train.
All but Advance tickets are available to purchase on board the train.

Penalty Fares:

Web Address:
https://www.nationalrail.co.uk/ (external link, opens in a new tab)

Assisted Travel:

Opening Hours:
Yes

Web Address:
https://www.nationalrail.co.uk/ (external link, opens in a new tab)

Phone Number:
03457125678

Lost Property:

Opening Hours:
Yes

Web Address:
https://www.eastmidlandsrailway.co.uk/help-manage/manage/report-lost-found (external link, opens in a new tab)

Phone Number:
03457125678

Head Office Details

Email Address:
contact@eastmidlandsrailway.co.uk

Web Address:
https://www.nationalrail.co.uk/ (external link, opens in a new tab)

Phone Number:
03457125678

Postal Address:
Locomotive House
Locomotive Way
Derby
Derbyshire
DE24 8PU

Managing Director:
Will Rogers