Greater Anglia - Greater Anglia Franchise Commitments - East Anglia Franchise (2016–2025) - F

• Replacement of the entire current fleet, with 1,043 new vehicles by September 2020 to run on the Regional, Intercity, Dutchflyer, Stansted Express, West Anglia and Great Eastern routes.
• Extensive refurbishment of some of the existing vehicles, prior to replacement.
• Raise Public Performance Measure scores to at least 92.9%.
• Two weekday trains operating between Norwich and Ipswich to London with a journey time of 90 min and 60 min respectively.
• Free Wi-Fi on trains and stations.
• £60 million investment for station upgrades, with a focus on Broxbourne, Cambridge, Cheshunt, Harlow Town and Southend Victoria stations.
• Introduction of digital information screens on all stations, with improvements in car and cycle parking (1,800 and 4,000 extra spaces respectively) along with upgrades to ticket offices and vending machines;
• New ticketing programmes, with offers for infrequent travellers and part-time workers.
• Introduction of an automatic Delay Repay service for season and advance ticket holders;
• £120 million of investment into depots with a new maintenance facility at Manningtree.
• Hiring of twenty trainees per year and creation of at least thirty apprenticeships by 2019.
• Extension of the Gainsborough Line from Marks Tey to Colchester Town.
• Reintroduction of four direct Lowestoft to London services on the East Suffolk Line.
• Improving the frequency of the Ipswich to Ely Line services to Peterborough from every two hours to hourly with some additional services extending to Colchester.
• Improving the frequency of the Ipswich to Cambridge Line and East Suffolk Line services from every two hours to hourly respectively on Sundays.