East Midlands Trains - A

 

East Midlands Trains (EMT) was a British train operating company owned by the transport group Stagecoach, which operated the East Midlands franchise between November 2007 and August 2019.

 

Following the Department for Transport (DfT) award of the newly created East Midlands franchise to Stagecoach, EMT commenced operations on 11 November 2007, taking over services previously performed by both Midland Mainline and the eastern parts of the Central Trains franchises.

 

Based in Derby, the company provided train services in the East Midlands and parts of Yorkshire, chiefly in Lincolnshire, South Yorkshire, Nottinghamshire, Leicestershire, Derbyshire and Northamptonshire. Its operations were initially divided between two sub-brands: Mainline for inter-city services, and Connect for urban and suburban services.

 

Numerous changes were implemented during EMT's tenure, including the introduction of additional trains between Sheffield and London along with infrastructure improvements to enable faster services to be operated. The franchise developed a reputation for its attention to customer service and public safety, winning multiple awards for these aspects. Passenger numbers also grew, necessitating the lengthening of several services to accommodate this.

 

EMT's franchise period was extended on multiple occasions, before rival transport company Abellio was announced as the next franchisee in April 2019 after Stagecoach was disqualified from the bidding process for failing to meet employee pension obligations in its bid. Accordingly, EMT's services were transferred to East Midlands Railway on 18 August 2019.

 

 

 

In June 2006, the Department for Transport (DfT) announced its intention to restructure several rail franchises, which included an East Midlands franchise that combined the Midland Mainline franchise with the East Midlands services of the Central Trains franchise. In September 2006 the DfT announced that Arriva, FirstGroup, National Express and Stagecoach had been shortlisted to bid for the franchise.

 

In June 2007, the DfT awarded the East Midlands franchise to Stagecoach. Services operated by Central Trains and Midland Mainline transferred to East Midlands Trains on 11 November 2007.

 

 

During 2008, EMT introduced extensive timetable revisions; amongst other changes, journey times on the principal Sheffield-London route were reduced considerably, a feat that had largely been enabled by the high performance of its British Rail Class 222 Meridian fleet.

 

One year later, in partnership with the South Yorkshire Passenger Transport Executive, EMT expanded its services on the route to encompass two trains every hour. A substantial growth in passenger numbers and associated revenue were recorded; in 2014, EMT observed that it only expected demand to continue increasing for the foreseeable future.

 

Further decreases in journey times were achieved by EMT during the 2010s. One particularly impactful change was the completion of infrastructure improvements on 9 December 2013 that enabled 125 mph (200 km/h) along major stretches of the Midland Main Line for the first time.

 

To achieve this, EMT had invested £70 million into the improvement of almost 160 miles of track over the course of several years; the scheme was the route's biggest transformation in decades. The operator had worked closely with the national railway infrastructure company Network Rail on this and other initiatives to improve the route, such as a major re-signalling scheme performed in and around Nottingham station at a cost of £100 million largely performed during the summer of 2013.

 

EMT also implemented numerous schemes to enhance safety; consequently, the franchise was awarded the NRA Safety Award three years in a row. Such measures have included the installation of platform-end fencing and the presence of trespass guards at more trafficked stations, attention was also paid to reducing the risks associated with level crossings and great reduce their misuse via its work with the British Transport Police.

 

EMT also cooperated with agencies including Network Rail, ASLEF, and the Samaritans in the prevention of suicides, which has led to extensive staff training, fund raising events, and campaign signage at several of its stations.

 

Amidst a background of ongoing rail strikes on a national level, the National Union of Rail, Maritime and Transport Workers (RMT) warned in September 2017 that EMT employees could be balloted for potential industrial action following a breakdown in negotiations over an ongoing pay rise dispute.

 

The dispute was eventually settled without industrial action, and the threat of strikes on East Midlands Trains services was dropped. As a result of staff engagement surveys, EMT launched its ‘Executive on Tour’ programme during the 2010s to bring about a higher level of contact between the franchise's upper management and its frontline staff, which included regular in-person visits and open discussions about the business between staff to increase engagement and improve understanding.

 

In November 2014, EMT was recognised as the Passenger Operator of the Year at RAIL's National Rail Awards for the high quality of customer service that it provided in comparison to other franchises offer. According to the organisation, service levels had substantially increased in the region since the implementation of the franchising system in 1996, and that the company had performed better than most peers in response to service disruptors such as Cyclone Dirk and other natural phenomenon.

 

Amid EMT's franchise period, there was ambitious plans to electrify the majority of the Midland Main Line by 2020 at an expected cost of £800 million. In January 2013, Network Rail expected the electrification scheme to cost £500 million and be undertaken in stages during Control Period 5 (April 2014 – March 2019.

 

With Bedford to Corby section electrified by 2017, Kettering to Derby and Nottingham by 2019 and Derby to Sheffield by 2020. the organisation also recommended procuring the Class 801 in 10 car formations for the InterCity services, However, these plans were put on hold by the Transport Secretary, Patrick McLoughlin, in June 2015.

 

 

East Midlands Trains Franchise(s): East Midlands